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We love to chat!

Our Melbourne based customer support team are available Monday to Friday, 9am to 5pm to provide guidance and answer all of your questions via email or Facebook messenger.

Got questions?
We've got answers!

Or email us at


Already own a Babybee?

+ Set up Instructions and Manuals

COMET plus

View COMET plus manual

Watch COMET plus videos

ROVER 2017

View ROVER 2017 Stroller Manual

View ROVER 2017 Bassinet Manual

Watch ROVER 2017 Videos

ROVER 2019


+ Warranty Support

Please email hello@babybeeprams.com.au and provide the following information in order for us to resolve your issue as quickly as possible;

  • - Order number or name the order was placed under
  • - Description of the issue
  • - Photo or video to assist us in establishing the cause of the issue and what's needed to rectify the situation.
  • - Photo of the batch number located on the bar above your basket or on the back of your basket if you require a replacement part.

Our helpful After Sales Support Team will get back to you within 1 busines day.

Warehouse address:

13 Shiny Drv
Traganina VIC