Got questions? We’ve got answers!
View our Frequently Asked Questions page here or fill in the form and our friendly customer care team will be in touch shortly.
Click here for warranty support or for pram returns, click here.
To view our full FAQ page, click here.
In line with expert advice, we recommend bassinets for babies under 6 months old. They should remain in the bassinet until they can sit up and support their head and neck unaided (around 6 months). You can read more about this here.
You can find the full compatibility list and more info on our adaptors here.
All in stock orders are dispatched within 1-2 business days.. We deliver via Australia Post's Parcel Post Service and you can check delivery time estimates on their website here (enter 3029 as the "from" postcode). We will send your tracking info via email once dispatched.